Last updated: August 25, 2026
Eligible return reasons
We accept authorized mail returns for defective and non-defective products and also accept exchange requests. Non-defective requests can arise from a change of mind, personal preference, or selection of the wrong item. Damage, defects, incorrect fulfillment, missing parts, and a material mismatch with the description may also be reviewed.
Thirty-day request period and item condition
Begin the request within 30 days after delivery. A returned item must be new, unused, and in its original condition, with its packaging, tags, and included accessories retained. Provide the order number, checkout email, and a clear reason for the request.
Evidence and permission
For damage, a defect, a wrong shipment, or missing contents, send photographs or video of the merchandise and package. Merchandise must not be mailed before authorization. Approved requests receive the return instructions needed to proceed by mail.
Label, fees, and exchange stock
A free return label is included inside the package. No restocking fee is charged. Exchanges depend on inventory at the time of approval; if the replacement is unavailable, we will explain the eligible alternative.
Approved refunds
We process an approved refund to the original payment method within 10 days after approval. A card issuer or payment provider can require additional time to post the credit.
Email: a.maluksz@gmail.com
Mailing address: 776 Saint James St, Rapid City, SD 57701, United States
Phone: (605) 949-6312