Last updated: August 25, 2026
Destinations and order coverage
We ship only when the checkout offers a delivery service for the selected United States destination. Carrier service areas, restricted addresses, product limitations, and other delivery constraints may affect availability.
Order preparation
Normal processing takes about 1–2 business days before an order leaves fulfillment. This preparation period is separate from carrier travel time and may be longer during holidays, unusually high demand, or an address review.
Estimated transportation
After dispatch, expected shipping transit is 3–5 business days. The estimate is not a guaranteed arrival date. Weather, carrier disruptions, remote destinations, and events outside reasonable control can cause delays.
Charges, customer details, and tracking
Checkout determines the available shipping methods, charges, and any free-shipping qualification. Customers must submit an accurate recipient name, complete address, email, and phone. Tracking is shared when available, although the first scan may not appear immediately.
Delayed, missing, delivered, or damaged packages
Contact us promptly about a prolonged delay, suspected loss, a delivered scan without receipt, missing contents, or visible damage. Include the order number, checkout email, tracking number, delivery address, an explanation, and useful photographs of the parcel and merchandise. A carrier investigation or missing information may extend review time.
Email: a.maluksz@gmail.com
Mailing address: 776 Saint James St, Rapid City, SD 57701, United States
Phone: (605) 949-6312